Flooring 101

How Our Free Estimates Process Works

Published

July 22, 2026

by Joe Scerri, Owner

How Our Free Estimate Process Works

A Personalized Experience from Start to Finish

Choosing new hardwood flooring is an important investment, and every home presents a unique set of goals, design preferences, and installation considerations. That's why our free estimate process is built around personalized guidance rather than one-size-fits-all pricing.

From your first phone call through material selection and your final proposal, our team works closely with you to understand your vision and recommend the best solution for your space.

Step 1: Your Initial Phone Consultation

Every project begins with a personal conversation.

During this call, we'll discuss your project, answer any initial questions, learn about your goals, and determine the best direction for your flooring project. Whether you're installing new hardwood floors, refinishing existing flooring, or exploring custom options, this conversation allows us to understand your needs before scheduling an on-site visit.

This also gives us an opportunity to explain the process, discuss timelines, and ensure we're prepared for your appointment.

Step 2: In-Home Site Visit

Once we've discussed your project, we'll schedule a visit to your home.

During the site visit, we carefully evaluate the space and gather the information needed to prepare an accurate proposal. This includes:

  • Field measurements of all project areas
  • Evaluating the condition of existing flooring and subfloors
  • Assessing room layouts and architectural details
  • Identifying transitions, stairs, vents, and other installation considerations
  • Discussing design possibilities based on your home's layout

Seeing the space in person allows us to identify details that simply can't be captured through photos or rough measurements, resulting in a more accurate estimate and better recommendations.

Step 3: Visit Our Showroom

If you'd like to explore flooring options in person, we'll schedule a private showroom appointment. (430 East 11th Street)

Rather than browsing countless products on your own, you'll receive one-on-one guidance from our team as we help narrow down the best options for your home. You'll have the opportunity to compare premium hardwood flooring from trusted manufacturers, examine different wood species, plank widths, finishes, colors, and construction types.

To help you make the best decision, we encourage you to bring items from your home such as:

  • Paint samples
  • Cabinet or countertop samples
  • Furniture fabric swatches
  • Interior finish samples
  • Design inspiration photos

Viewing flooring alongside your existing materials often makes it much easier to visualize the finished space and choose a floor that complements your home's overall design.

Neighborhood Recommendation

While you're visiting our showroom, consider stopping by the iconic Veniero's Pasticceria & Caffé, a New York institution that has been serving Italian pastries, espresso, and desserts since 1894. It's just a short walk away and makes for a great way to finish your showroom visit.

Step 4: Your Detailed Free Estimate

After we've gathered measurements, evaluated the project, and finalized your material selections, we'll prepare your complimentary estimate.

Your proposal is tailored specifically to your project and includes the work required, recommended materials, and project scope so you have a clear understanding of what's involved before making any decisions.

Because every estimate is based on your home and your individual goals, you'll receive recommendations that fit both your space and your vision rather than a generic quote.

Why We Take This Approach

No two homes are alike, and no two flooring projects should be treated the same.

Our estimate process is designed to provide expert guidance, accurate measurements, thoughtful product recommendations, and a personalized experience from beginning to end. Whether you're renovating a single room or planning flooring throughout your entire home, our goal is to help you make confident, informed decisions while ensuring every detail is considered.

If you're ready to begin your hardwood flooring project, contact Scerri Quality Wood Floors to schedule your free consultation and experience a personalized approach focused on quality, craftsmanship, and exceptional service.

Leave it to the Pros

We specialize in providing custom, handcrafted hardwood flooring. Gone Finishing handles everything from sourcing, design, installation, and finishing.